NGG is committed to delivering high-quality jewelry to our customers with fast delivery

- All products of NGG have shipping insurance
- If a product is out of stock and required a reproduction, the customer will receive the product within 21-30 business days
- The company reserves the right change to terms and conditions without prior notice

Warranty

- Every product has a warranty certificate from the company
- When a product is broken or lost during transportation or production, the company will be responsible for replacing and shipping a new product within 7 business days from the date the customer originally receives the product
- The company reserves the right to grant a warranty for a product that is damaged and caused by the production only. If the product is damaged by customer use, the customer must pay for additional costs of product repair or related services
- The company reserves the right to return or exchange the product
- For more information, please contact Customer Service at +662-821-5983 (Business Hours 10.00 a.m. - 20.00 p.m.) or send an inquiry to LINE Official : @nggjewellery, 24 hours a day